Information We Collect

Personal Information

Account Information: When you create an account or use our Service, we collect your name and email address for account creation and authentication.

Authentication Data: If you use Google Sign-In or Apple Sign-In, we collect your account information for authentication purposes. This may include your name, email address, and profile picture from these services.

Profile Pictures: You may choose to upload a profile picture from your photo library or take a photo using your camera.

Phone Numbers: You may optionally provide your phone number for enhanced account security and communication features.

Device and Technical Information

Device Identifiers: We collect device-specific information including device tokens, unique device identifiers, and device registration data to enable push notifications and app functionality.

Push Notification Tokens: We collect Firebase Cloud Messaging (FCM) tokens to send you push notifications about your diary and group activities.

App Usage Data: We collect information about how you interact with our app, including features used, content created, and app performance data to improve our services.

Technical Logs: We may collect technical information such as app crashes, performance metrics, and error logs to maintain app stability and improve user experience.

User Content and Activity

User Content: We collect the content you create, including posts with images, group photos, comments, and other content you share within the app.

App Activity: We collect information about your interactions within the app, including group memberships, event participation, and social interactions.

Media Content: When you upload photos or videos, we collect and store this content to provide our services.

Third-Party Services and Data Collection

Our app uses third-party services that may collect additional information:

Firebase Services (Google)

We use Google's Firebase services for authentication, data storage, and push notifications. Firebase may collect:

• Device identifiers and registration tokens
• Authentication data and user credentials
• App usage statistics and performance data
• Crash reports and error logs
• Network information and connection data

Firebase's data collection is governed by Google's Privacy Policy, which you can review at https://policies.google.com/privacy.

Google Sign-In

When you use Google Sign-In, Google may collect information about your Google account and authentication process. This is governed by Google's Privacy Policy.

Apple Sign-In (iOS Only)

When you use Apple Sign-In on iOS devices, Apple may collect information about your Apple ID and authentication process. This is governed by Apple's Privacy Policy.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you push notifications about app activities
• Send you technical notices and support messages
• Communicate with you about products, services, and events
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Ensure app stability and performance
• Provide customer support and troubleshoot issues

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent - We may share your information when you give us permission to do so
• Service providers - We share information with third-party services like Firebase, Google, and Apple to provide our app functionality
• Legal obligations - We may disclose information to comply with applicable laws, regulations, or legal processes
• Safety and security - We may share information to protect our rights, safety, or the safety of our users
• Business transfers - In connection with a merger, acquisition, or sale of assets, your information may be transferred

We may share aggregated, non-personal information with third parties for research and analysis purposes.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and authorization processes
• Regular security assessments and updates
• Access controls and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specifically:

• Account information is retained while your account is active
• User content is retained until you delete it or your account is deleted
• Device tokens are retained until you uninstall the app or disable notifications
• Technical logs are retained for a limited period for debugging and improvement purposes

You may request deletion of your account and associated data at any time through the app or by contacting us.

Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of push notifications
• Opt out of certain communications
• Withdraw consent where applicable
• Export your data

You can manage many of these settings directly in the app. To exercise other rights, please contact us through the app or at notify@seawallsoftware.ca.

Age Requirements

This app is intended for users 17 years of age and older. We do not knowingly collect personal information from individuals under 17 years of age.

If you are under 18, you may need parental consent to use this service. We reserve the right to verify your age and may require additional verification if necessary.

If we become aware that we have collected personal information from a user under 17, we will immediately delete that information and terminate their account.

Content Moderation

We implement automated content filtering to ensure a safe environment for all users. All posts, comments, and other user-generated content are screened for inappropriate material before being published.

Our content moderation system includes:
• Automated text filtering for inappropriate language and spam
• Detection of excessive capitalization and repetitive characters
• User reporting system for manual review of flagged content
• Proactive content screening to prevent harmful material

Content that violates our community guidelines will be automatically rejected or removed. We reserve the right to remove any content that violates our terms of service.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information is protected according to this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the app after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us through the app or at notify@seawallsoftware.ca.

Last Updated: December 19, 2024